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Ways of working

This section explains how the GovWifi team communicates and organises our work. It’s not exhaustive or fixed, so feel free to update it.

How we communicate

We use Slack and email.

The main Slack channels are:

  • #govwifi - for work-related chat
  • #govwifi-core-team - for non-work-related things
  • #govwifi-monitoring - for automated alerts including pull request updates

All Slack messages are deleted after 2 weeks, so put anything you might need to refer back to in an email or in a Google doc.

Please put your leave and working patterns in the team calendar.

How we organise our work

We work in quarters and fortnightly sprints.

We have a product roadmap which sets out what we’re planning to work on.

We use Trello to track our progress. We have separate boards for planning and for our sprints. There’s a helpful workflow diagram for how to propose new technical work.

Our work is all saved in the team Google drive. There’s a Google drive index if you need help navigating it.

We have a support rota. Everyone is on support for one week every month - although this changes depending on the size of the team.

The team does not make any changes to the production servers / environment on a Friday/last day of the working week unless there is a critical issue that needs resolving.

Team charter

Our Team charter sets out how we’d like to work as a team. It includes things we value, and behaviours that we expect of team members.

We review and update it at the start of every quarter.

This page was last reviewed on 13 July 2021. It needs to be reviewed again on 13 October 2021 by the page owner #govwifi .
This page was set to be reviewed before 13 October 2021 by the page owner #govwifi. This might mean the content is out of date.